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Terms & Conditions

Updated 5/25/2011

Order Processing and Return/Refund Policy


All orders are shipped FOB our location in Bradenton, Florida.
This means that, as soon as any product leaves our premises with a shipping carrier, it becomes the property of the purchaser. Shipping services with reputable carriers are provided as a courtesy to our customers. However, if we have missed an explicit commitment to ship your order from our facility on or by a guaranteed date and your order is unusable as a result, you may be eligible for a refund on some or all of your products (at our sole discretion) if they are returned to us unopened and unused. If we have shipped your order on-time to the address provided when you placed your order and it arrives late as a result of a shipping carrier error, refunds are limited to shipping charges ONLY. Estimated production times do not constitite a specific agreement to ship your order on or by a specific date. The only orders guaranteed to ship by a specific date are those placed with service(s) labeled "guaranteed" on our website, including, but not limited to Rush Service.

Shipping or delivery delays due to natural disasters, inclement weather, or other act of God are not eligible for refund of any shipping and/or product charges. This policy is also standard among all shipping carriers.

An incomplete address, inaccurate address or zip code may delay your order. Delays caused by inaccurate information provided by the customer are not eligible for refund of any charges.

You (the Purchaser) must have legal right ro reproduce any and all images submitted to us for reproduction and agree to hold Party Standups, its subsidiaries and affiliated companies, harmless against any legal action arising from manufacture or sale of any and all image(s) and design(s) of which you are not the lawful copyright holder or for which you have not obtained legal permission for reproduction.

Production times may be slightly longer for complex artwork, problems with files submitted or other artwork delays, or orders placed during peak times such as the holiday season. If you need your order by a specific date, please indicate the date in "special instructions" when you place your order. If we are unable to meet your deadline, we will contact you as soon possible.

Quality of Artwork Submitted

The quality of the finished print you receive is entirely dependent on the quality of the photo or artwork you submit for printing. We review each submitted file and will contact you if we have any concern that you may not be happy with the finished product due to the quality of submitted artwork.

If our art department is concerned that the quality of the artwork you have provided may not meet your expectations, we will place your order on "Art Hold" and give you the opportunity to send us new artwork for your order.
We will attempt to contact you at the e-mail address you provided with your order and, if possible, by phone.
Since many orders are intended as gifts or are for special occasions, we will not hold your order longer than 2 business days if we are unable to reach you. Rush orders will only be held until 2:00pm on the day they are scheduled to ship.

You may request an Art Hold Extension of up to 14 days if you need more time to find or send new artwork.
If we are unable to reach you within the Art Hold period or do not receive new artwork within the requested Art Hold Extension, we will proceed with your order with the artwork you have provided. We must limit this time in order to meet our delivery time commitment to you.

In the event we are unable to contact you via e-mail or phone by the Hold cutoff and it becomes necessary to proceed with the artwork you have provided, your order will NOT be eligible for refund or re-print based on submitted image resolution alone, though all other quality and time guarantees still apply.

Print Quality Guarantee

If you have submitted high-quality artwork and are unhappy with the print or cut quality of the product you receive, simply return it to us and we will gladly re-print and re-ship at our sole expense if the issue is determined caused by our error or defective materials or workmanship.

As we only produce custom products that are non-returnable and cannot be re-sold to other customers, all sales are final. Refunds for orders received later than expected will be limited to shipping and/or rush charges only.

Order Cancellation

While we will work with you as much as possible on any change or cancellation request, our fast turnaround requires that we limit cancellation times.
We accept order cancellations within two (2) business days (two [2] hours for Rush), as long as we have not yet begun work on your order.

Orders may not be cancelled under any of the following contitions:

  • Artwork setup and / or printing has begun.
  • It is more than two (2) business days after your standard-production order has been placed.
  • It is more than 2 Hours after your Rush Production order has been placed.

Additional fees (if applicable) for artwork setup or proofing are nonrefundable.

Forms of Payment


Party Standups accepts the following forms of payment:

Credit Cards Online or by Phone:

Credit Cards: VISA, Mastercard, American Express, Discover

Mail Orders:

Please mail a check or money order for the full amount of your order including shipping along with your photo or disk to:

Party Standups!
1195 Tallevast Road
Sarasota, FL, 34243


Copyright to Submitted Images and Final Product


You (the Purchaser) must have legal right ro reproduce any and all image(s) or design(s) submitted to us for reproduction and agree to hold Party Standups, its subsidiaries and affiliated companies, harmless against any legal action arising from manufacture or sale of any and all image(s) and design(s) submitted for reproduction of which you are not the lawful copyright holder or for which you have not obtained legal permission for reproduction.

From time to time, Party Standups showcases examples of our manufactured products on this and other websites as well as in other marketing materials, including, but not limited to, brochures, catalogues, coupons and flyers. You (the Purchaser) remain the copyright holder of any and all artwork submitted to us for reproduction. However, finished product resulting from your order may appear in our marketing materials as examples of our work. By agreeing to these terms, you consent to allow representations of your images and/or designs to appear, strictly as examples of completed products, for marketing purposes, in any and all locations deemed fit by Party Standups and its affiliates. If you do not wish your images and/or designs to be used in such a manner, please send us notification in writing to the mailing address above or via return-receipt e-mail within 5 calendar days of placing your order. While we will make every reasonable effort to honor such requests, we do not warrant that it will be possible to remove such product representations from every source, including, but not limited to, printed materials already printed or submitted for printing, 3rd-party websites, Internet caches, or Internet search engines. In accordance with in our Privacy Policy, no personally identifiable details (i.e. full name, address, e-mail address, phone number, etc.) shall accompany any such representation by Party Standups of finished product except as was included as part of the image(s) or design(s) submitted to us. The sole exception to this shall be comments, images, and/or contact information specifically and explicitly allowed by the you (the Purchaser) to be used by Party Standups as a Trade Reference or Testimonial. We will ALWAYS seek your permission before displaying any such personal information and will only use it in such a way as you have explicitly allowed.

As you (the Purchaser) retain rights as stated in the preceding (2) paragraphs above, Party Standups will not incorporate or use any of your image(s), designs(s) or derivative works thereof in any products or services offered for sale to any other party unless explicitly requested in writing by you (the Purchaser) and/or the copyright holder.

Conditions of Use


Party Standups ("Party Standups"), dependent upon your agreement to act in accordance with the following Terms and Conditions of Use, encourages you to view, use and download material from Party Standups’s web site. Party Standups may, at its discretion, occasionally amend the Terms and Conditions of Use.

Restrictions on Use


You are permitted to download, duplicate and retransmit items shown on this web site for private use only. In doing so, you are consenting to retain all proprietary and copyright warnings within the web site materials. You may not use, transmit, distribute, post, or revise the material from the Party Standups web site for public or business-related purposes, including any text, images, audio, or video, without first obtaining written authorization from Party Standups.

Copyrights and Trademarks


This web site and materials within are the property of Party Standups, its associates, or representatives, and are protected by the copyright laws of the United States laws as well as by international treaty regulations. All material, trade names, trademarks, service marks, icons, and logos are the property of Party Standups or its affiliates or representatives. No contents of this web site should be interpreted as permitting, by estoppel, implication, or otherwise, any authorization or entitlement to use any trademark appearing on this web site unless prior written authorization has been received from Party Standups or any third party owner of the trademarks appearing on this web site. You are prohibited to use any of the trademarks shown on this web site, or any other content on this web site, except as specified herein.

E-mail


Before sending information via email, please consider the fact that e-mail transmitted over the Internet will possibly not be secure. In regards to any communication from you to Party Standups, including but not limited to suggestions, comments, questions, et cetera, you (i) recognize and concur that Party Standups retains the right to reply or not, at its discretion, to any communications presented by you; (ii) recognize and accept that such communications will be considered non-confidential; (iii) agree that you will not submit infringing material or any material that contains or transmits viruses, worms, time bombs, Trojan horses, easter eggs, cancelbots, or any computer programming routines that might harm, damagingly interfere with or in any way negatively affect the operation of the computer of another, or illicitly disrupt or expropriate any data, personal information or system; and (iv) confer to Party Standups the unlimited and permanent right to use, alter, copy, display, transmit, and publish any and all such communications by means of any media, and relinquish any moral rights you may possess over such material. Party Standups shall have free use of such material, including but not limited to concepts, ideas, knowledge, or methods contained or described in all material, for any reason.

Third Party Information


For your convenience, links to web sites managed or operated by other companies or organizations are included. Party Standups makes no representation in regards to the material within or accuracy of any web site to which you may gain access through this web site. Party Standups does not necessarily endorse, support or recommend any web site or the services, merchandise, or information included on any site linked to this web site. The ideas, views, offers, assertions or other information contained therein are those of the respective author(s) or distributor(s) and not Party Standups. Party Standups is not liable for any material found on other web sites linked to this web site.

Linking to the Party Standups Site.


You must comply with Party Standups's linking policy unless otherwise specified in a written contract between you and Party Standups: (i) any link to the web site must be a clearly marked, text only link “Party Standups web site”, (ii) no aspect of the link, including the location and appearance, should be of a type that may harm or weaken the goodwill connected with trademarks and names related to Party Standups, (iii) the link must not direct the user to other pages contained in the web site, but to the URL www.partystandups.com, (iv) no characteristic of the link, including position and appearance, shall produce the false impression that Party Standups is associated with, sponsored by, or in any way connected to your entity or organization, (v) the link must display the web site as a full-screen and not within a "frame" on the linking web site when it is selected by a user, and (vi) at its sole discretion, Party Standups reserves the right to withdraw its permission to the link to its web site.

Disclaimer of Warranties


ALL THIS WEB SITE’S CONTENT IS PRESENTED TO YOU ONLY ON AN "AS IS" OR "AS AVAILABLE" BASIS. NO IMPLIED OR SPECIFIC WARRANTY OF ANY TYPE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED GUARANTEES OF SUITABILITY FOR A SPECIFIC PURPOSE, CORRECTNESS, MERCHANTABILITY, AND NON-INFRINGEMENT. Party Standups does not guarantee the accuracy, comprehensiveness, currency, or dependability of any information or content made available through this web site. It is your responsibility to confirm the accuracy of any content prior to relying on it. Your use of the web site and the material contained in the web site is at your exclusive risk. Party Standups does not represent or guarantee that use of the web site will be without interruptions or errors. It is your sole responsibility to verify that any content acquired by you from the web site is virus free. The disclaimer of implied warranties is not permitted in some states, so the preceding disclaimer may not be applicable to you.

Limitation of Liability


Your use of the web site or any material contained on the web site is at your own risk.

Whether based in negligence, tort, contract, strict liability or otherwise, Party Standups expressly disclaims any responsibility for any direct, indirect, consequential, individual, or special damages in any way related to or resulting from use of or access to the web site, whether or not Party Standups has been made aware of the risk of damages, including but not limited to any entity’s dependence on any material acquired through the use of the web site, or that occurs in relation to omissions or errors in, or obstructions in transmission of, data to or from the user, disruptions in telecommunications connections to the web site or viruses, whether brought about in whole or in part by acts of god, negligence, telecommunications malfunction, unauthorized access to, or theft or destruction of the web site, or associated programs or information. This limitation of liability is not permitted by some states, so the preceding limitation may not be applicable to you.

Violations and Additional Policies


Party Standups reserves the right to pursue all remedies available by law and in equity for non-compliance with the rules and regulations described in this web site. This includes the right to obstruct access to the web site from any particular Internet address or range of addresses.

Governing Law


All terms and conditions will be regulated by and construed in accordance with the laws of the State of Florida, USA, without regard to conflict-of-laws provisions. Use of the Party Standups web site from territories where the content of the Party Standups web site may be illegal is prohibited. Party Standups makes no claim that the information included in the web site is suitable or available for use in any other location. Anyone electing to use the Party Standups web site from locations outside of Florida must be aware that they do so on their own initiative and that they are accountable for observance of all relevant local laws. These Terms and Conditions of Use and all related documents, including our Privacy Policy, comprise by reference the complete agreement between Party Standups and you in relation to the Party Standups web site. If any part of these Terms and Conditions of Use is prohibited, unenforceable or invalid, such section will be judged severable and will not influence the enforceability and legitimacy of the terms remaining.